Shift Manager - Hattiesburg

About the Company

Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Founded with a simple idea in mind: to share a love for Cajun foods and culture in a timely manner. The goal is to promote family recipes with bold, authentic flavors that represent the region, combining the essence of Cajun cooking with the speedy convenience of a quick-service restaurant.

About the Role

The Shift Manager plays a pivotal role in supporting daily restaurant operations and upholding Off The Hook standards and culture during every shift. The work environment includes a fast-paced kitchen requiring long periods of standing, lifting, and bending.

Responsibilities

• Partner with the General and Assistant General Manager to ensure operations meet all Off The Hook standards during shifts
• Act as manager on duty, opening and closing the restaurant
• Enforce Off The Hook policies and standards
• Provide exemplary guest service
• Use tools, forms, and logs to support shift execution, document results, and take corrective actions when needed
• Ensure cleanliness of the restaurant during the shift

Requirements

• Detail-oriented, organized, and able to manage multiple priorities that may change
• Able to work a variety of shifts including days, evenings, and weekends, and travel as needed for work-related functions and training
• Must be ServSafe certified or willing to obtain certification
• 1+ years of restaurant or retail management experience
• Must complete all required Off The Hook company training programs
• Must be 18 years of age or older
• High school diploma or equivalent required; some college preferred
• Possess a valid driver's license