Shift Manager-Franchise - Brooklyn Center 3302 (Minneapolis, MN)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist the management team in maintaining a positive work environment
• Oversee the preparation and serving of food and beverages
• Manage inventory levels and ensure proper stock rotation
• Handle cash transactions and manage employee timecards
• Conduct daily operations meetings with staff
• Respond to customer inquiries and complaints
• Adhere to health and safety regulations

Requirements

• A high school education or GED
• A valid driver's license

Qualifications

• Motivated and service-oriented
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Basic computer skills, including Microsoft Office

Skills

• Customer service skills
• Time management and organization skills
• Problem-solving abilities
• Leadership and supervisory skills

Benefits

• Comprehensive health insurance
• Paid time off
• Discounted meals for employees and their families
• Professional development opportunities

Pay

$18.00 - $20.00 per hour based on experience

Schedule

Variable schedule to be determined based on business needs