Shift Manager-Franchise - 9196 - E. State Blvd-Ft Wayne, IN (Fort Wayne, IN)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Assists in managing the day-to-day operations of the restaurant
• Ensures guest satisfaction and overall restaurant performance
• Serves as the primary point of contact for guests and employees
• Supervises restaurant employees, providing guidance and feedback
• Manages inventory levels and food preparation
• Ensures compliance with all company policies and procedures

Requirements

• Motivated, service-oriented employee with a high school education or GED
• Valid driver's license

Qualifications

• Experience in a fast-paced, customer-facing environment is preferred
• Strong communication and leadership skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service
• Leadership
• Time management
• Inventory management

Benefits

• Comprehensive health insurance
• Discounted meals
• Employee discounts

Pay

• $15.00 per hour

Schedule

• Variable schedule based on restaurant needs