Shift Manager-Franchise - 4209 - W. Camelback Rd - Phoenix, AZ (Phoenix, AZ)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Assist in managing the daily operations of the restaurant
• Ensure guest satisfaction and maintain a positive dining environment
• Supervise and train restaurant employees
• Oversee food preparation and service quality
• Manage inventory and ensure efficient use of resources
• Handle customer complaints and resolve issues promptly
• Contribute to the achievement of financial goals

Requirements

• Motivated, service-oriented employee with a high school education or GED
• Valid driver's license

Qualifications

• Experience in a leadership role preferred
• Strong communication and problem-solving skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service orientation
• Leadership and supervision skills
• Time management and organizational skills
• Effective verbal and written communication skills

Benefits

Not specified

Pay

TBD

Schedule

TBD