Shift Manager-Franchise - 3537-Checkers-Waterford, MI (Waterford, MI)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Assist in managing the day-to-day operations of the restaurant
• Ensure guest satisfaction through effective communication and problem-solving
• Supervise and train restaurant employees
• Oversee the preparation and service of food and beverages
• Manage inventory levels and ensure compliance with food safety standards
• Handle cash transactions and manage the restaurant's financial responsibilities
• Conduct daily and weekly reviews of employee performance
• Participate in staff meetings and training sessions

Requirements

• A high school education or GED
• A valid driver's license

Qualifications

• Motivated and service-oriented personality
• Ability to work flexible hours including weekends and holidays
• Strong organizational and time management skills
• Effective verbal and written communication skills

Skills

• Customer service skills
• Leadership abilities
• Inventory management
• Cash handling

Benefits

• Comprehensive health insurance
• Flexible scheduling
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule based on restaurant needs