Shift Manager-Franchise - 3521-Belmont-Las Vegas, NV (North Las Vegas, NV)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist in managing the restaurant during peak hours
• Handle customer complaints and resolve issues promptly
• Oversee inventory management and food preparation
• Conduct training sessions for new employees
• Manage staff schedules and ensure compliance with labor laws

Requirements

• Motivated, service-oriented employee with a high school education or GED
• Valid driver's license

Qualifications

• Experience in a leadership role preferred
• Strong communication and problem-solving skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service skills
• Leadership skills
• Time management skills
• Inventory management skills

Benefits

Not specified

Pay

TBD

Schedule

TBD