Shift Manager-Franchise - 3361-Rosedale, NY (Rosedale, NY)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader!

Responsibilities

• Supervise restaurant employees during their shifts.
• Ensure guest satisfaction and overall restaurant performance.
• Assist in managing the restaurant to meet operational goals.
• Oversee the preparation and service of food and beverages.
• Handle customer complaints and resolve issues promptly.
• Manage inventory levels and ensure proper stock rotation.
• Conduct daily operations, including opening and closing procedures.
• Train new employees and provide ongoing training to existing staff.

Requirements

• A high school education or GED.
• A valid driver's license.

Qualifications

• Motivated and service-oriented personality.
• Experience in a leadership role preferred.

Skills

• Strong communication skills.
• Ability to handle multiple tasks simultaneously.
• Customer service orientation.
• Effective problem-solving skills.

Benefits

Not specified.

Pay

TBD

Schedule

TBD