Shift Manager-Franchise - 3312 - N Main St - Summerville, SC (Summerville, SC)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Assist in managing the restaurant staff, including scheduling, training, and performance evaluations
• Oversee the preparation and presentation of food and beverages to guests
• Manage inventory levels and ensure proper ordering and storage practices
• Handle cash transactions and manage the cash register
• Conduct daily operations, including opening and closing procedures
• Respond to customer inquiries and complaints
• Adhere to health and safety regulations

Requirements

• Motivated, service-oriented employee with a high school education or GED
• Valid driver's license

Qualifications

• Experience in a fast-paced environment preferred
• Strong communication and interpersonal skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service orientation
• Time management and organization skills
• Basic computer skills (Microsoft Office)

Benefits

• Comprehensive health insurance options
• Paid time off
• Discounted meals for employees and their families

Pay

• $15.00 per hour

Schedule

• Variable schedule based on restaurant needs