Shift Manager-Franchise - 1176 - Northside, LA (Lafayette, LA)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist in managing the restaurant to meet or exceed sales goals
• Manage inventory levels and ensure proper stock rotation
• Handle customer complaints and resolve issues promptly
• Oversee food preparation and quality control
• Train and develop employees
• Conduct daily operations, including opening and closing procedures
• Ensure compliance with health and safety regulations

Requirements

• High school diploma or equivalent
• Valid driver's license

Qualifications

• Motivated and service-oriented
• Ability to work flexible hours including weekends and holidays
• Experience in a fast-paced environment preferred

Skills

• Customer service skills
• Leadership abilities
• Time management skills
• Inventory management
• Food safety knowledge

Benefits

Not specified

Pay

TBD

Schedule

TBD