Restaurant Shift Manager

Why Join M&J Management/Mcdonald's?

M&J Management, founded by Michael "Jim" Delligatti, has proudly served Western Pennsylvania for more than 50 years. As a fourth-generation McDonald's franchise organization operating 17 restaurants across Allegheny, Armstrong, Butler, Mercer, Venango, and Westmoreland counties, we're passionate about developing great leaders who create exceptional experiences for our guests and our employees.

Responsibilities

• Lead restaurant operations during assigned shifts while ensuring excellence in Quality, Service, Cleanliness, and Value (QSC&V).
• Coach, develop, and motivate crew members to perform their best.
• Deliver exceptional customer service and create memorable guest experiences.
• Ensure food quality, food safety, sanitation, and cleanliness standards are consistently met.
• Maintain operational standards and monitor labor, productivity, and operational performance throughout each shift.
• Create a safe, secure, and organized work environment.
• Support inventory management and proper product handling.
• Aid in training and onboarding new team members.
• Communicate effectively with fellow managers to ensure smooth shift transitions.
• Help achieve restaurant goals for service, operations, and profitability.
• Foster a positive, respectful, and inclusive team culture.

Qualifications

• Enjoy coaching and developing others.
• Lead by example with a positive attitude.
• Thrive in a fast-paced, team-oriented environment.
• Have strong communication and problem-solving skills.
• Be dependable, organized, and able to make decisions under pressure.
• Previous leadership experience in restaurant, retail, or hospitality is preferred but not required.
• Must be at least 18 years of age.

Benefits

• Competitive pay
• Paid vacation and paid time off
• Medical, dental, and vision insurance (eligibility requirements apply)
• 401(k) retirement savings plan
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Leadership development and management training
• Career advancement opportunities within our growing organization
• Recognition and incentive programs
• Employee meal discounts
• Supportive, team-focused culture