Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for a variety of tasks including planning for each shift, monitoring performance, ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training the team.

Responsibilities

• Planning and executing shifts to ensure high-quality customer service
• Maintaining cleanliness and safety standards
• Monitoring and addressing performance issues
• Communicating with the next Shift Manager to prepare for their shift
• Managing inventory and daily maintenance
• Ensuring compliance with food safety regulations
• Training and supervising the team
• Meeting departmental and individual performance targets

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Age 18 or older

Qualifications

While not required, previous leadership experience is preferred. Applicants should demonstrate strong communication, problem-solving, and organizational skills.

Skills

• Leadership and management skills
• Customer service orientation
• Attention to detail
• Ability to work independently and as part of a team
• Strong time management and organizational skills

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities for college tuition assistance
• English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

$13.00/hr

Schedule

Shifts vary based on the needs of the restaurant, typically ranging from 4 to 6 hours per shift.