Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, managing inventory, and maintaining a safe and secure environment.

Responsibilities

• Plan and monitor shifts to ensure efficient customer service
• Maintain quality, service, and cleanliness standards
• Ensure compliance with food safety regulations
• Communicate effectively with the next shift manager
• Manage internal communication and inventory
• Oversee daily maintenance and cleanliness
• Manage crew and ensure exceptional customer service
• Monitor safety, security, and profitability
• Meet and exceed shift targets
• Support departmental goals

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Flexible schedule and a passion for working in a fast-paced environment
• Must be 18 years or older

Qualifications

While not mandatory, previous leadership experience is preferred. Applicants should demonstrate strong interpersonal skills, adaptability, and a commitment to excellence in customer service.

Skills

• Leadership and management skills
• Customer service orientation
• Attention to detail
• Effective communication
• Time management and organizational skills

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

$13.00/hr

Schedule

Shifts are typically scheduled based on the needs of the restaurant and individual availability.