Shift Manager

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for planning shifts, monitoring performance, enforcing quality, service, and cleanliness standards, managing safety and security, and preparing for the next shift.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule and passion for the fast-paced McDonald’s environment
• Must be 18 years or older to be a manager in the independent franchisee-operated restaurants

Qualifications

Competitive pay starting at $15.00 per hour, paid time off available to eligible employees, flexible scheduling, unpaid leaves of absence, education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance up to $3000/year, and English classes as a second language. Free High School Diploma Program for eligible employees, free meals while working, paid training, uniforms, health benefits, birthday gift card, and advancement opportunities through management training program.

Benefits

• Paid time off
• Flexible Scheduling
• Unpaid Leaves of Absence
• Educational Assistance
• Health Benefits
• Birthday Gift Card
• Management Training Program

Schedule

This role requires a flexible schedule to accommodate the demands of operating a restaurant, including potential evening and weekend shifts.

Skills

Effective communication, leadership, problem-solving, and customer service skills are essential. Familiarity with McDonald’s standards and procedures is required.

Benefits

Free High School Diploma Program, college tuition assistance, English classes as a second language, paid training, uniforms, health benefits, birthday gift card, and advancement opportunities through management training program.

Pay

Starting at $15.00 per hour, with potential for higher earnings based on performance and qualifications.