Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Maintain performance during the shift to ensure the team meets McDonald’s standards.
• Monitor safety, security, and profitability.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during their shifts and assist in meeting departmental goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Train new employees.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• Ability to work independently and manage multiple tasks.
• Must be 18 years or older to apply for management positions.