Shift Manager

About the role

Shift Managers lead weekly shifts, ensuring customers receive a fast, accurate, and friendly experience at every visit. They oversee the performance of the team and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.

Responsibilities

• Plan and monitor shifts to ensure team meets McDonald’s standards.

• Communicate with the next Shift Manager to prepare them for their shift.

• Meet and exceed targets set for the shift.

• Help departments meet their goals.

• Manage inventory, food safety, and daily maintenance.

• Train new employees and assist in quality food production.

• Ensure exceptional customer service and safety.

• Schedule and manage the team effectively.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.

• Positive attitude and ability to work in a fast-paced environment.

• Flexible schedule and willingness to work in a dynamic, high-volume setting.

• Must be 18 years or older to manage corporate-owned and operated restaurants.