Shift Manager
About the role
Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Responsibilities include planning for each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.
Responsibilities
- Plan and monitor shifts to ensure customer satisfaction
- Maintain high standards of Quality, Service, and Cleanliness
- Ensure compliance with McDonald’s standards
- Monitor safety and security
- Communicate with the next Shift Manager to prepare for their shift
- Meet targets during shifts and assist in meeting department goals
- Manage inventory, daily maintenance, and cleanliness
- Train and manage crew members
- Ensure exceptional customer service
- Manage food safety
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
- Positive attitude and ability to work in a fast-paced environment
- Flexible schedule and willingness to have fun
- At least 18 years old
Qualifications
Not specified
Skills
Not specified
Benefits
Competitive pay, 15-25 days paid vacation, 10 paid holidays, 8-week sabbatical every 10 years, education through Archways to Opportunity, college tuition assistance, English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, employee resource connection, adoption assistance, matching gifts program
Pay
Not specified
Schedule
Open interviews every Monday 9-11 in store