Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction.
• Ensure adherence to McDonald’s standards for quality, service, and cleanliness.
• Monitor safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare for their shift.
• Meet and help meet departmental targets.
• Manage inventory, daily maintenance, and cleanliness.
• Train and manage staff.
• Ensure food safety compliance.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified, previous leadership experience is preferred. Applicants should demonstrate a strong ability to lead and manage teams effectively.

Skills

Strong leadership, communication, and problem-solving skills are essential. Ability to handle multiple tasks simultaneously and maintain a high level of customer service is required.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual's availability.