Shift Manager

About the role

The position is for a Shift Manager at a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee is a separate company and employer.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Perform a variety of tasks, including planning for each shift, monitoring performance, taking action to ensure standards are met, monitoring safety, security, and profitability, and communicating with the next Shift Manager.
• May be responsible for meeting targets during shifts and helping assigned Departments meet their goals.
• Manage food safety, internal communication, inventory management, daily maintenance and cleanliness, quality food production, exceptional customer service, safety and security, and scheduling.
• Train new employees.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be a manager in a corporate-owned McDonald’s restaurant.

Qualifications

Competitive pay, 15-25 days paid vacation, 10 paid holidays, 8-week sabbatical every 10 years, education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, employee resource connection, adoption assistance, matching gifts program.