Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training crew members.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager to prepare them for their shift
• Maintaining safety, security, and profitability
• Meeting targets during shifts and helping departments meet their goals
• Ensuring food safety
• Managing internal communication
• Handling inventory management
• Performing daily maintenance and cleaning
• Ensuring quality food production
• Providing exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Training crew members

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality environment
• A positive attitude and a willingness to work in a fast-paced environment
• Ability to work flexible hours
• Must be 18 years or older to be considered for the role

Qualifications

While not specified in the posting, qualifications typically include strong communication skills, ability to manage multiple tasks simultaneously, and a commitment to customer satisfaction.

Skills

Essential skills include leadership, time management, customer service, and multitasking.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for a range of benefits including:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.