Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager
• Ensuring the team is meeting targets and Department goals
• Managing crew and internal communication
• Handling inventory management and daily maintenance
• Ensuring quality food production and exceptional customer service
• Managing safety and security
• Scheduling and training

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work in a dynamic workplace
• Age 18 or older

Qualifications

While not specified, previous leadership experience is preferred. Applicants should demonstrate strong leadership skills, adaptability, and a commitment to customer satisfaction.

Skills

Essential skills include effective communication, problem-solving abilities, and the ability to manage multiple tasks simultaneously. Leadership experience is highly valued.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Shifts are typically scheduled weekly and may vary based on restaurant needs.