Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. The Shift Manager is responsible for various tasks such as planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Plan and monitor shifts to ensure efficient operation
• Maintain quality, service, and cleanliness standards
• Manage inventory and daily maintenance
• Train and supervise staff
• Ensure compliance with food safety regulations
• Communicate effectively with the next Shift Manager
• Meet and exceed departmental targets
• Handle customer complaints and resolve issues
• Ensure safety and security protocols are followed
• Schedule staff appropriately

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Age 18 or older

Qualifications

While not explicitly listed, a high school diploma or equivalent is typically required. Strong communication and interpersonal skills are essential, along with the ability to manage multiple tasks simultaneously.

Skills

• Leadership and management skills
• Customer service orientation
• Time management and organizational skills
• Food safety knowledge
• Effective communication and problem-solving abilities

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in terms of start times and duration.