Shift Manager

About the role

This role is vital to the operations within the restaurant because you’ll:

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results-oriented: Drive and expect a high level of performance from the team

Requirements

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Experience in a leadership or management role
• Ability to work flexible hours, including weekends and evenings

Skills

• Leadership skills
• Customer service skills
• Communication skills
• Problem-solving skills

Benefits

• Competitive pay starting at $15.00 plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Bi-weekly direct deposit
• 401(k) plan
• Medical, dental, and vision benefits

Pay

Competitive pay starting at $15.00 plus cash incentives

Schedule

Flexible scheduling with a side of always feeling valued.

Benefits

• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Bi-weekly direct deposit
• 401(k) plan
• Medical, dental, and vision benefits

Qualifications

• High school diploma or equivalent
• Experience in a leadership or management role
• Ability to work flexible hours, including weekends and evenings

Skills

• Leadership skills
• Customer service skills
• Communication skills
• Problem-solving skills

Company

• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.
• We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
• Please contact the restaurant you are applying to request accommodation(s).

Legal Information

• This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA.
• This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant.
• However, this franchisee is a separate company and a separate employer from McDonald’s USA.
• If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.
• Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.
• Mcdonald’s USA has no control over employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees.