Shift Manager

About the role

A Shift Manager leads shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They monitor performance, enforce McDonald’s standards, manage safety and security, and communicate with the next Shift Manager to prepare them for their shift.

Responsibilities

• Plan for each shift
• Maintain performance during the shift
• Ensure team meets McDonald’s standards
• Monitor safety, security, and profitability
• Communicate with the next Shift Manager
• Meet targets during shifts
• Help assigned Departments meet goals
• Manage food safety internally
• Handle inventory management
• Oversee daily maintenance and cleanliness
• Control quality food production
• Provide exceptional customer service
• Manage crew effectively

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive team player with a flexible schedule
• Passion for working in a fast-paced environment

Qualifications

• Open availability
• Hardworking attitude
• Team-oriented mindset

Skills

• Leadership skills
• Customer service orientation
• Time management
• Problem-solving abilities

Benefits

• 401K Savings Plan*
• College Tuition Assistance of up to $3000 each year
• Generous Paid Time Off Program for eligible employees
• Free High School Diploma Program
• Discounted Meals for Eligible Employees
• Highly Competitive Medical/Dental/Eye/Life Insurance Packages*
• Management training program
• Discounts on everyday essentials, movies, electronics, and restaurants
• Discounts on phone plans
• Friendly work environment with growth opportunities
• Quarterly Bonus Program
• Lifetime access to the McDonald’s University

Schedule

Shift Managers work a flexible schedule, typically 12-hour shifts, with varying days and hours depending on the restaurant's needs.

Pay

The pay for this role varies based on location and experience, but is highly competitive.

Benefits

• 401K Savings Plan*
• College Tuition Assistance of up to $3000 each year
• Generous Paid Time Off Program for eligible employees
• Free High School Diploma Program
• Discounted Meals for Eligible Employees
• Highly Competitive Medical/Dental/Eye/Life Insurance Packages*
• Management training program
• Discounts on everyday essentials, movies, electronics, and restaurants
• Discounts on phone plans
• Friendly work environment with growth opportunities
• Quarterly Bonus Program
• Lifetime access to the McDonald’s University