Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, you will ensure great Quality, Service and Cleanliness to customers, manage inventory, maintain cleanliness, train staff, and handle various administrative tasks.

Responsibilities

• Plan and monitor each shift to ensure the team meets McDonald’s standards.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during your shift and assist in meeting department goals.
• Ensure food safety, internal communication, inventory management, daily maintenance, and cleanliness.
• Manage crew and handle exceptional customer service and safety/security issues.
• Schedule staff and communicate with them about their shifts.
• Train new and existing staff members.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a willingness to work in a fast-paced environment.
• Ability to work flexible hours.
• Must be 18 years or older.

Qualifications

While not specified, a high school diploma or equivalent is typically required. Previous experience in a managerial role is preferred.

Skills

Strong leadership, communication, and problem-solving skills are essential. Familiarity with McDonald’s standards and procedures is important.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and may vary depending on the location.