Shift Manager

About the role

This job posting is for a Shift Manager position in a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Perform a variety of tasks including planning for each shift, monitoring performance, ensuring team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift.
• May be responsible for meeting targets during shifts and helping assigned Departments meet their goals.
• Manage food safety, internal communication, inventory management, daily maintenance and cleanliness, quality food production, exceptional customer service, safety and security, and scheduling.
• Train crew members.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be a manager in the franchisee-owned and operated restaurants.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• 1-2 weeks paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• 401K opportunities with match
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection
• Adoption Assistance

Pay

Competitive pay

Schedule

Not specified in the job posting.