Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, you will ensure great Quality, Service and Cleanliness to customers, manage inventory, maintain cleanliness, train staff, and adhere to food safety protocols.

Responsibilities

• Plan and monitor each shift to ensure the team meets McDonald’s standards.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during your shift and assist in meeting department goals.
• Ensure food safety, internal communication, inventory management, daily maintenance, and cleanliness.
• Manage crew and handle exceptional customer service and safety concerns.
• Schedule staff and communicate effectively with them.
• Train new and existing staff members.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to apply.

Qualifications

While not specified, candidates should possess strong organizational and leadership skills, along with the ability to multitask and prioritize responsibilities effectively.

Skills

Essential skills include effective communication, problem-solving abilities, and the ability to work independently and as part of a team.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically 8-hour shifts, Monday through Saturday, with varying start times depending on the restaurant’s needs.