Shift Manager

This role is vital to the operations within the restaurant because you’ll:

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Requirements

To Be a Successful Shift Manager, You’ll Need:

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include:

• Planning for each shift
• Making sure the team is meeting McDonald’s standards during the shift
• Taking action to ensure safety, security, and profitability
• Communicating with the next Shift Manager to help prepare him/her to run a great shift

Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

Qualifications

A previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

Paid vacation after 1 year of full time employment
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
Medical, dental and vision coverage
Short- and Long-Term Disability, life and accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection