Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Lead shifts to deliver a fast, accurate, and friendly customer experience.
• Plan and monitor shifts to ensure the team meets McDonald’s standards.
• Communicate with the next Shift Manager to prepare for their shift.
• Manage food safety, internal communication, inventory, daily maintenance, and cleanliness.
• Ensure quality food production and exceptional customer service.
• Monitor safety, security, and profitability.
• Meet and exceed shift targets and department goals.
• Manage crew and handle scheduling.
• Train new and existing staff.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified, previous leadership experience and a positive attitude are preferred qualifications for this role.

Skills

Leadership skills, attention to detail, and the ability to manage multiple tasks are key skills required for this position.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered for this position.

Schedule

The schedule for this role varies based on the needs of the restaurant and the individual manager.