Shift Manager

McDonald’s company-owned and independent Owner-Operator restaurants are staffed by great people, and we’re looking for more. People interested in satisfying careers with competitive benefits, growth, and advancement. People with a lot to offer—people like you.

Perks And Benefits

• Competitive pay: $15.49–$18.00 (NJ), $7.25–$17.00 (PA)
• Flexible schedules
• Paid sick leave and/or paid time off (NJ)
• Tuition reimbursement up to $3,000
• Training and advancement opportunities
• Employee discounts and discounted food
• 5–10 days paid vacation (corporate-owned restaurants)
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage (corporate-owned restaurants)

About the Role

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during shifts to maintain great Quality, Service, and Cleanliness. Shift Managers may also help meet targets and assist assigned departments in achieving their goals.

Responsibilities

• Plan and monitor performance during shifts
• Take action to ensure the team meets McDonald’s standards
• Monitor safety, security, and profitability
• Communicate with the next Shift Manager to prepare them for their shift
• Food safety and internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew and ensuring quality food production
• Exceptional customer service
• Scheduling and training

Requirements

• Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality environment
• Positive team player with a flexible schedule
• Passion for working in a fast-paced McDonald’s environment
• Must be 18 years or older to be a manager in corporate-owned and operated restaurants

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no involvement in employment decisions at the restaurant.