Shift Manager

Requirements

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to maintain great Quality, Service, and Cleanliness.
• Monitor performance during the shift and take action to ensure the team meets McDonald’s standards.
• Maintain safety, security, and profitability during the shift.
• Communicate with the next Shift Manager to help prepare him/her to run a great shift.
• Meet targets during your shifts and assist in helping assigned Departments meet their goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Manage food production quality.
• Manage scheduling.
• Train new employees.

Qualifications

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to apply for management positions in corporate-owned and operated restaurants.