Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the Role

McDonald’s offers a job that inspires your best and helps you grow. Choose your hours, pursue your education, build your skills, and work in a team that values energy, purpose, and leadership. From here, you can go further than you thought possible with college tuition assistance, job training, and retirement benefits.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during shifts to maintain Quality, Service, and Cleanliness.
• Plan for each shift, monitor performance, and take action to meet McDonald’s standards.
• Ensure safety, security, and profitability during shifts.
• Communicate with the next Shift Manager to prepare them for a successful shift.
• Help assigned departments meet their goals and targets.
• Oversee tasks such as:
  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

Requirements

• Previous leadership experience, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and an 8-week sabbatical every 10 years
• Education through Archways to Opportunity, including:
  • Opportunities to earn a High School degree
  • College tuition assistance
  • English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program