SHIFT MANAGER

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction.
• Ensure compliance with McDonald’s standards for quality, service, and cleanliness.
• Manage inventory, maintain cleanliness, and schedule staff.
• Communicate with the next shift manager to prepare for their shift.
• Meet and exceed targets set for the shift.
• Support departments in achieving their goals.
• Handle food safety, internal communication, and daily maintenance.
• Train new employees and enhance existing skills.
• Ensure safety and security protocols are followed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a willingness to work in a fast-paced environment.
• Ability to manage a team and handle multiple tasks simultaneously.
• Flexible schedule and a commitment to personal growth and development.
• Must be 18 years or older.

Qualifications

While not specified, candidates should possess strong interpersonal skills, adaptability, and a proactive approach to problem-solving.

Skills

• Leadership and management skills.
• Customer service orientation.
• Time management and multitasking abilities.
• Attention to detail and ability to follow procedures.

Benefits

• 15-25 days paid vacation.
• 10 paid holidays and 8-week sabbatical every 10 years.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in hours to accommodate personal commitments.