Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the crew and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Plan for each shift and monitor performance during the shift to ensure the team meets McDonald’s standards.
• Ensure safety, security, and profitability by taking appropriate actions.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet targets during their shifts and assist in helping departments meet their goals.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service and food production quality.
• Handle food safety and manage crew effectively.

Requirements

• Two years of relevant experience, preferably in a restaurant, retail, or hospitality setting.
• Positive team player with a flexible schedule and enthusiasm for the fast-paced environment.
• Must be 18 years or older to apply for management positions.

Qualifications

Previous leadership experience is preferred, but not required. Applicants should demonstrate strong communication, problem-solving, and leadership skills.

Skills

Effective communication, time management, adaptability, and a passion for serving customers are essential skills for this role.

Benefits

Shift Managers at a McDonald’s Corporate-owned restaurant are eligible for:

• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Service awards.
• Employee Resource Connection.
• Matching gifts program.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

The schedule for this role varies and is determined by the franchisee. Applicants should be available to work various shifts, including evenings and weekends.