Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience on every visit. They provide leadership to the team and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Plan for each shift
• Maintain performance during the shift
• Take actions to ensure the team meets McDonald’s standards
• Monitor safety, security, and profitability
• Communicate with the next Shift Manager to prepare them for the following shift
• Meet targets during their shifts
• Help assigned Departments meet their goals
• Manage inventory, daily maintenance, and cleanliness
• Ensure exceptional customer service
• Manage crew and handle food safety

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Must be 18 years or older

Qualifications

Applicants must be 18 years or older and understand they are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA.

Skills

Leadership, communication, problem-solving, multitasking, and attention to detail are key skills for this role.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for benefits including:

• 5-10 days paid vacation
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards

Pay

Competitive pay is offered to Shift Managers at McDonald’s Corporate owned restaurants.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability.