SHIFT MANAGER

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They oversee a team of employees, monitor performance, and manage various aspects of the shift.

Responsibilities

• Plan and execute shifts to meet customer needs and standards.
• Maintain high levels of quality, service, and cleanliness throughout the shift.
• Ensure compliance with food safety regulations and internal communication protocols.
• Manage inventory levels and perform daily maintenance and cleaning tasks.
• Monitor and address safety and security concerns.
• Train and coach the team on best practices and new procedures.
• Communicate effectively with the next shift manager to ensure a smooth transition.
• Meet and exceed performance targets set by the franchisee.
• Help departments achieve their goals and objectives.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• A flexible schedule to accommodate the demands of the job.
• Must be 18 years or older to qualify for management positions.

Qualifications

While not specified, candidates should possess strong interpersonal skills, effective communication abilities, and the ability to handle multiple tasks simultaneously.

Skills

• Leadership and supervisory skills.
• Customer service orientation.
• Time management and organizational skills.
• Food safety knowledge.
• Basic computer skills for managing schedules and tracking performance.

Benefits

• Competitive wages.
• Flexible schedules.
• College tuition assistance.
• Job training opportunities.
• Retirement benefits.
• Free meals.
• Paid time off.
• 401(k) plan.
• Discounts through McPerks.
• Opportunities for advancement within the franchisee organization.

Pay

Details are not specified, but competitive wages are offered based on experience and qualifications.

Schedule

Shifts are typically scheduled weekly, with flexibility in terms of start times and days off.