Shift Manager

About the role

A Shift Manager leads shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They monitor performance, enforce McDonald’s standards, manage safety and security, and communicate with the next Shift Manager to prepare them for their shift.

Responsibilities

• Plan and monitor each shift to ensure quality, service, and cleanliness
• Take action to meet McDonald’s standards and targets
• Communicate with the next Shift Manager to prepare them for their shift
• Manage inventory, daily maintenance, and cleanliness
• Train and supervise crew members
• Ensure food safety and exceptional customer service
• Schedule and coordinate with other managers

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality environment
• Positive attitude and team player
• Flexible schedule and willingness to work in a fast-paced environment

Qualifications

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Basic computer skills

Skills

• Leadership
• Customer service
• Time management
• Inventory management
• Food safety
• Communication

Benefits

• 401(k) Savings Plan
• College Tuition Assistance
• Generous Paid Time Off Program
• Free High School Diploma Program
• Discounted Meals
• Highly Competitive Medical/Dental/Eye/Life Insurance Packages
• Management training program
• Discounts on everyday essentials, movies, electronics, and restaurants
• Discounts on phone plans
• Friendly work environment with growth opportunities
• Quarterly Bonus Program
• Limited leadership training

Pay

Compensation details are confidential and will be provided to successful candidates upon hire.

Schedule

Shifts are typically 8 hours long, Monday through Saturday, with varying start times depending on the location.