Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction and operational efficiency.
• Maintain cleanliness and quality standards across the restaurant.
• Ensure compliance with food safety regulations.
• Communicate effectively with the next shift manager to prepare for their responsibilities.
• Manage inventory levels and daily maintenance.
• Train new employees and enhance existing skills.
• Meet and exceed departmental and individual performance targets.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified, candidates should possess strong interpersonal skills, effective communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

• Leadership and management skills.
• Customer service orientation.
• Attention to detail.
• Time management and organizational skills.

Benefits

• Up to 15-25 days of paid vacation.
• 10 paid holidays and an 8-week sabbatical every 10 years.
• Opportunities for education through Archways to Opportunity, including high school completion, college tuition assistance, and English classes as a second language.
• Healthcare benefits, including medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee resource connection.
• Adoption assistance.
• Matching gift programs.

Pay

Competitive pay is offered to Shift Managers at a McDonald’s Corporate-owned restaurant.

Schedule

Shifts are typically scheduled on a weekly basis, with flexibility in hours to accommodate personal commitments.