Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. As a Shift Manager, responsibilities include ensuring quality, service, and cleanliness, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Plan and monitor shifts to ensure great Quality, Service and Cleanliness to customers.
• Take action to ensure the team meets McDonald’s standards.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Meet targets during shifts and help departments meet their goals.
• Manage food safety, internal communication, inventory management, daily maintenance and cleanliness, crew management, quality food production, exceptional customer service, safety, and security.
• Train staff as needed.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in a fast-paced environment.
• A flexible schedule and the ability to work evenings, weekends, and holidays.
• Must be 18 years or older.

Qualifications

While not specified, previous leadership experience in a restaurant, retail, or hospitality setting is preferred. Applicants should demonstrate a strong ability to lead and motivate teams, manage multiple tasks, and maintain high standards of quality, service, and cleanliness.

Skills

Effective communication, problem-solving, and decision-making skills are essential. Ability to handle multiple tasks simultaneously and adapt to changing circumstances is required. Leadership qualities and a positive attitude are crucial.

Benefits

Includes competitive pay starting at $16+, 15-25 days of paid vacation, medical, dental, and vision coverage, short- and long-term disability, life, and accident insurance, and educational opportunities such as tuition assistance and English classes as a second language.

Pay

$16+ per hour, depending on experience and qualifications.

Schedule

Shifts are typically evening, weekend, and holiday work, with flexibility in scheduling.