Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness, and managing various aspects of the restaurant's operations.

Responsibilities

• Planning and monitoring shifts to ensure customer satisfaction
• Maintaining standards for quality, service, and cleanliness
• Ensuring compliance with food safety regulations
• Communicating with the next shift manager to prepare for their shift
• Meeting and exceeding departmental targets
• Managing inventory, daily maintenance, and crew scheduling
• Ensuring safety and security protocols are followed
• Providing training and coaching to the team

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Ability to communicate effectively with team members and customers
• Age 18 or older

Qualifications

While not specified in the job posting, typical qualifications may include strong communication skills, problem-solving abilities, and a commitment to customer service.

Skills

Essential skills include leadership, time management, customer service, and attention to detail.

Benefits

Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual's availability.