Shift Manager

About the role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Responsibilities

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team is meeting McDonald's standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare him/her to run a great shift
• Meeting targets during shifts
• Helping assigned Departments meet their goals

Key areas of focus

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment
• Positive team player with a flexible schedule
• Passion to work the famously fast paced McDonald's environment
• Must be 18 years or older

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program