Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Leading shifts to ensure customers receive a fast, accurate, and friendly experience.
• Making plans for each shift and monitoring performance.
• Taking actions to ensure the team meets McDonald’s standards.
• Maintaining safety, security, and profitability.
• Communicating with the next Shift Manager to prepare them for their shift.
• Maintaining food safety, internal communication, inventory management, daily maintenance and cleanliness.
• Managing crew and ensuring quality food production.
• Providing exceptional customer service.
• Ensuring safety and security.
• Scheduling staff.
• Training crew members.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• A flexible schedule and a passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify as a manager.

Qualifications

While not specified in the posting, qualifications typically include strong communication skills, teamwork abilities, and the ability to manage multiple tasks effectively.

Skills

Essential skills include leadership, problem-solving, time management, and customer service.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for the role.

Schedule

The schedule for this position is determined by the independent franchisee and is not specified in the posting.