Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high-quality service, cleanliness, and adherence to McDonald’s standards. Shift Managers are responsible for various tasks such as planning shifts, monitoring performance, managing inventory, maintaining cleanliness, and training staff.

Responsibilities

• Lead shifts to ensure quality, service, and cleanliness
• Plan and monitor performance during shifts
• Ensure compliance with McDonald’s standards
• Communicate with the next Shift Manager to prepare for their shift
• Meet targets and help departments achieve their goals
• Manage food safety, internal communication, inventory, daily maintenance, and crew
• Ensure exceptional customer service and safety/security
• Schedule staff and manage their time
• Train new and existing staff

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to work in a dynamic workplace
• Must be 18 years or older

Qualifications

While not specified, a high school diploma or equivalent is typically required. Previous experience in a managerial role is preferred.

Skills

Strong leadership skills, excellent communication abilities, and the ability to handle multiple tasks simultaneously are essential. Knowledge of food safety protocols and management software may also be beneficial.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes as a second language)
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability. Flexible scheduling is encouraged.