Shift Manager

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to the crew and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Plan for each shift
• Maintain performance during the shift
• Take actions to ensure the team meets McDonald’s standards
• Monitor safety, security, and profitability
• Communicate with the next Shift Manager to prepare them for their shift
• Meet targets during their shifts
• Help assigned Departments meet their goals
• Manage food safety
• Manage internal communication
• Manage inventory
• Manage daily maintenance and cleanliness
• Manage quality food production
• Provide exceptional customer service
• Ensure safety and security
• Schedule staff
• Train new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Age 18 or older to be a manager in a corporate-owned McDonald’s restaurant

Qualifications

Not specified

Skills

Not specified

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay

Schedule

Shifts vary based on the needs of the restaurant