Shift Manager

About the role

Shift Managers lead weekly shifts, ensuring customers receive a fast, accurate, and friendly experience at every visit. They oversee the performance of the team and other managers during the shift to maintain high standards of Quality, Service, and Cleanliness.

Responsibilities

• Plan and monitor shifts to ensure team meets McDonald’s standards.

• Communicate with the next Shift Manager to prepare for their shift.

• Meet and exceed targets set for the shift.

• Help departments meet their goals.

• Manage inventory, food safety, and daily maintenance.

• Train new employees and assist in quality food production.

• Ensure exceptional customer service and safety.

• Schedule and manage the team effectively.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.

• Positive attitude and a passion for working in a fast-paced environment.

• Flexible schedule and ability to work evenings, weekends, and holidays.

• Must be 18 years or older.

Qualifications

High school diploma or equivalent required. Previous management experience preferred.

Skills

• Strong leadership and communication skills.

• Ability to handle multiple tasks simultaneously.

• Knowledge of McDonald’s standards and procedures.

• Basic computer skills, including Microsoft Office.

Benefits

Competitive benefits package, including health insurance, retirement plans, and paid time off.

Pay

Salary range based on experience and qualifications.

Schedule

Varying hours, including evenings, weekends, and holidays.

Additional Info:

This job posting provides an overview of the responsibilities and requirements for a Shift Manager position in McDonald’s company-owned and independent restaurants. The posting does not cover all aspects of the job, and applicants should contact the franchise organization for more detailed information about employment matters.