Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Provide leadership to crew and other managers during a shift to maintain high standards of Quality, Service, and Cleanliness.
• Monitor performance during the shift, take corrective actions as needed, and ensure compliance with McDonald’s standards.
• Maintain safety, security, and profitability of the shift.
• Communicate with the next Shift Manager to prepare them for their shift.
• Meet and help meet departmental targets during the shift.
• Manage inventory, daily maintenance, and cleanliness.
• Ensure exceptional customer service.
• Manage crew effectively.
• Manage food safety.
• Manage internal communication.
• Manage inventory management.
• Manage daily maintenance and cleanliness.
• Ensure quality food production.
• Ensure exceptional customer service.
• Ensure safety and security.
• Manage scheduling.
• Train crew members.

Requirements

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to be considered for this role.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage available.
• Service awards.
• Employee Resource Connection Monthly Bonus Program.

Pay

Competitive pay.

Schedule

Shifts are managed by the independent franchisee and not by McDonald’s USA.