Shift Manager

About the role

The role involves leading shifts every week to ensure customers receive a fast, accurate, and friendly experience. Shift Managers oversee the team and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager to prepare them for their shift
• Meeting targets during their shift
• Helping assigned Departments meet their goals
• Ensuring food safety
• Managing inventory
• Maintaining daily maintenance and cleanliness
• Controlling quality food production
• Providing exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Training crew members

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun
• Must be 18 years or older to be considered for management positions

Qualifications

While not specified in the posting, qualifications typically include strong communication skills, problem-solving abilities, and the ability to manage multiple tasks effectively.

Skills

Essential skills include leadership, teamwork, multitasking, and adaptability. Specific skills may vary based on the needs of the franchisee.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for this role.

Schedule

The schedule for this role varies based on the needs of the franchisee, but typically includes regular shifts throughout the week.