Shift Manager

Requirements

• Lead shifts every week to ensure customers get a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
• Perform a variety of tasks including planning for each shift, monitoring performance, ensuring team meets standards, managing safety, security, and profitability, and communicating with the next Shift Manager.
• May be responsible for meeting targets during shifts and helping assigned Departments meet their goals.

Responsibilities

• Ensure food safety.
• Communicate internally within the restaurant.
• Manage inventory.
• Monitor daily maintenance and cleanliness.
• Manage crew effectively.
• Ensure quality food production.
• Provide exceptional customer service.
• Ensure safety and security.
• Schedule shifts.
• Train new employees.

Qualifications

• Previous leadership experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast-paced environment.
• Must be 18 years or older to manage in corporate-owned McDonald’s restaurants.

Skills

• Leadership skills.
• Customer service skills.
• Time management.
• Problem-solving skills.
• Communication skills.

Benefits

• Competitive pay.
• Incredible benefits including:
• 7 - 14 days paid vacation.
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language).
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Service awards.
• Employee Resource Connection.
• Matching gifts program.

Pay

Competitive pay.

Schedule

Shifts are weekly, leading a team to ensure a fast, accurate, friendly experience for customers.