Shift Manager

About the role

The role involves leading shifts in a McDonald’s restaurant, ensuring high quality, service, and cleanliness. Responsibilities include planning shifts, monitoring performance, enforcing standards, managing safety, and communicating with the next shift leader.

Responsibilities

• Plan and monitor shifts to ensure efficient operation
• Maintain high levels of quality, service, and cleanliness
• Enforce McDonald’s standards and policies
• Monitor safety and security protocols
• Communicate effectively with the next shift leader
• Meet and exceed departmental targets

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to adapt to the demands of the job
• Age 18 or older

Qualifications

While not explicitly stated, previous experience in a managerial role within a similar industry is preferred. Applicants should demonstrate strong communication, problem-solving, and leadership skills.

Skills

• Leadership and management skills
• Customer service orientation
• Attention to detail
• Time management and organizational skills

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Shifts are typically scheduled weekly and may vary depending on the needs of the restaurant.