Shift Manager
About the role
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Responsibilities
As a Shift Manager, you may be responsible for:
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Qualifications
- Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment
- Positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald’s environment
- Must be 18 years or older to be a manager in our corporate owned and operated restaurants
Benefits
- Potential for Paid Time Off based on hours accrued
- A Bonus Plan
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Medical, dental and vision coverage
- Short- and Long-Term Disability, life and accident insurance
- Free Meals
- Employee Resource Connection
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.