Shift Manager

About the role

The role involves leading shifts at a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA and is solely responsible for employment matters.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience.
• Plan for each shift and monitor performance during the shift.
• Ensure the team meets McDonald’s standards for quality, service, and cleanliness.
• Maintain safety, security, and profitability within the restaurant.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Meet targets set during their shifts and assist in meeting departmental goals.
• Manage food safety, internal communication, inventory, daily maintenance, and cleanliness.
• Oversee quality food production and exceptional customer service.
• Handle scheduling and manage the crew.
• Provide training to the team.

Requirements

• Must be 18 years or older.
• Minimum of 1 year of management experience required.

Qualifications

Essential functions include:

• Planning for each shift.
• Making sure the team meets McDonald’s standards.
• Maintaining safety, security, and profitability.
• Communicating with the next Shift Manager.
• Meeting targets during shifts.
• Assisting in meeting departmental goals.
• Handling food safety, inventory, and daily maintenance.
• Ensuring quality food production and exceptional customer service.
• Scheduling and managing the crew.
• Providing training to the team.

Skills

Key skills include:

• Leadership.
• Time management.
• Customer service.
• Teamwork.
• Problem-solving.
• Communication.
• Food safety.
• Inventory management.
• Safety and security.
• Scheduling.
• Training.

Benefits

• Accrued paid time off.
• Education through Archways to Opportunity (including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language).
• Medical, dental, and vision coverage.
• Aflac.

Pay

$13.00 per hour.

Schedule

Shifts are managed by the independent franchisee, not McDonald’s USA.

Additional Info

Contact the franchise organization for information about its privacy practices.